Guidance & Support

ISUtrecht has a personalised approach to learning, and this is achieved through our communicative and proactive staff and a well-designed support structure.

The ISUtrecht social wellness policy clearly demonstrates that the school community does not accept bullying at ISUtrecht and will tackle any bullying issue by predefined steps and actions. Please also view the Alcohol and Drugs Protocol and the Reporting Code for Child Abuse and Domestic Violence.

Admission to ISUtrecht is dependant upon the school programme being appropriate to the applicant’s needs – where the student is able to benefit from the curriculum. Once a student is accepted to the school, the staff are committed to guide and assist the student with any learning difficulties, to ensure equal access to the curriculum.

ISUtrecht has an inclusive environment, where teachers work with each student’s unique strengths and weaknesses, including those with certain recognised learning and medical needs. The school has an inclusive policy and it is a mainstream school, offering the facilities to students within a mainstream environment.

Support Structure

The support structure is designed to provide proper supervision to students with learning and medical needs. Nicole Boerma, the school’s Student Support Coordinator (SSC), mentors and teachers meet frequently and ensure the school has a responsive approach to individual students.

The SSC endeavours to monitor and support students with difficulties.  This role includes:

  • overseeing all learning support within the school
  • supporting mentors and teachers in helping students with more complex issues
  • liaising with parents, external professionals and teachers
  • ensuring that agreements are being carried out
  • ensuring the expectations of the school are communicated clearly to parents and students
  • ensuring accurate record keeping
  • coordinating the student mentors

When a problem arises, the SSC is notified and ISUtrecht’s academic concerns procedure begins. This procedure is comparable with the Dutch cycle of Handelingsgericht Werken; and it is a whole school process, which includes the teachers, SSC, ELA specialist, leadership, and parents.

The SSC is linked to many outside school services (professionals, Dutch agencies) to support the students. Additionally, the SSC is linked to a school counsellor as the school’s specialist advisor. She can, where necessary:

  • advise the student support coordinator
  • advise on testing procedures
  • prepare the recommendations of support


Mentors are also an integral part of student support. All secondary students will be assigned a mentor who will provide pastoral support. The mentors’ duties include:

  • monitoring behaviour
  • monitoring attendance
  • communicating with the parents and staff regarding any issues
  • providing social and emotional guidance through mentor lessons
  • providing the daily essentials (lockers, schedules, etc.)

If parents have any general questions regarding their child’s progress the mentor would be the initial contact person. If there are subject specific questions, the subject teacher is contacted.


ISUtrecht Learning Support Policy
PDF document | 8 pages | 175 KB